TM CACAO

Last updated: April 11, 2025

Welcome to TM Cacao. We care deeply about your privacy and are committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains how we handle your data when you visit our website, make a purchase, or interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We may collect the following types of personal information when you use our services:

• Personal Details: Your name, email, phone number, and shipping/billing address.
• Order Information: Products purchased, payment method, and transaction history.
• Account Info: If you create an account, we collect your login details.
• Site Usage: Your interactions with our website, such as pages visited and time spent.
• Cookies & Device Data: We use cookies and tracking tools to enhance your experience (like remembering your cart), analyze site traffic, and show you relevant offers.

2. How We Use Your Information

We use your information to:

• Process your orders and deliver products to you.
• Provide customer support and respond to your inquiries.
• Improve our website and your shopping experience.
• Send occasional updates, promotions, or newsletters (only if you opt-in).
• Prevent fraud and ensure website security.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Trusted partners: Like (our ecommerce platform), payment processors, and delivery services to complete your order.
• Marketing tools: To show you relevant content and ads if you’ve opted in.
• Legal purposes: If required to comply with the law or protect our rights.

4. Your Privacy Rights

Depending on your location, you may have the right to:

• Access or correct the personal data we hold about you.
• Delete your information.
• Opt out of marketing communications at any time.
• Disable cookies through your browser settings.

You can contact us at any time to manage or delete your data.

6. Data Security & Retention

We take data security seriously and use industry standard measures to protect your information. We only keep your data as long as necessary for our business operations or as required by law.

7. International Visitors

Our website is hosted in Australia and may be accessed globally. If you’re visiting from outside Australia, please note your information may be processed in countries with different data protection laws.

8. Contact Us

If you have questions about this Privacy Policy or your data, please reach out to us at:
connect@tmcacao.com

For more details on order-related matters, you can read our Refund & Return Policy